Pet panic?

247 Vetline isn’t here to replace your vet, who is essential to your pet’s health but we can help you avoid unnecessary visits. Two out of every three cases we speak to don’t require an immediate trip to the vet. Simply calling our helpline could save you time, stress and a significant amount of money with the average cost of visiting a vet being £50 to £60 for a standard consultation or an emergency charge could set you back anything between £200 to £300.

Whether you have one pet or several cats, dogs, rabbits, they are all covered for the same fee.

You don’t need to pay more - just log into your online dashboard and add any new dogs, cats or rabbits.

80% of calls are answered in under 40 seconds, giving you fast, expert guidance at the moment you need it most.

Yes. Every member of our clinical team is registered with the Royal College of Veterinary Surgeons (RCVS) and has at least 3 years post qualification experience in UK veterinary practice. Each of our Veterinar Nurses is committed to continuous professional development and completes additional training and development each year. Many of our team have advanced qualifications and knowledge. A large proportion have also worked within referral centres, specialist hospitals and dedicated emergency and critical care clinics.

No. 247Vetline is designed to support pet parents, not replace their vet. Our service provides instant access to qualified veterinary professionals when you need reassurance, guidance, or help understanding what to do next — without the stress or cost of an unnecessary vet visit. If your pet is acting out of character or you’re unsure whether something is serious, our veterinary team can talk you through the situation and help you decide the most appropriate next step. IF YOUR PET NEEDS URGENT OR EMERGENCY CARE, PLEASE CONTACT YOUR VET OR EMERGENCY CLINIC IMMEDIATELY.

Whether you have a cat, dog, rabbit you can contact us about any aspects of your pet’s health, welfare, or wellbeing. No question is too big or too small. Often discussing things early can prevent problems occurring at a later stage.